1. Analyse the increasing role and importance of Retail Logistics considering that multinational retailers (Amazon, Wal-Mart, Metro, Aldi etc.) are extremely powerful and manage most of the supply chain.
2. Discuss the evolution and the five stages of Retail Logistics including e-commerce logistics and omni-channel logistics.
3. Analyse key issues in Retail Logistics including customer service, retail warehousing, performance management and transportation.
4. Discuss the major role and increasing importance of information technologies (e.g. EDI, ERP, RFID, AI, Blockchain, Data Analytics etc.) within Retail Logistics.

on campus sessions - class attendance is compulsory

lectures and presentations by the lecturer,

in class discussions for contemporary issues raised during the lectures,

videos

Assessment of final grade: Individual assignment

• Grading Scale:
  • Excellent (1):              90% - 100%
  • Good (2):                    80% - < 90%
  • Satisfactory (3):         70% - < 80%
  • Sufficient (4):             60% - < 70%
  • Fail (5):                       < 60.0%

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Literature:

1. Fernie, J. & Sparks, L. Logistics and Retail Management: Emerging Issues and New Challenges in the Retail Supply Chain, Kogan Page, 2018, 5^th edition
2. Papanagnou C, Seiler A, Spanaki K, Papadopoulos, T. & Bourlakis, M. (2022) Data-driven digital transformation for emergency situations: the case of the UK retail sector. International Journal of Production Economics, Volume 250, August 2022, Article number 108628
3. Aktas E, Bourlakis M, Zissis D. (2021) Collaboration in the last mile: evidence from grocery deliveries. International Journal of Logistics Research and Applications, Volume 24, Issue 3, 2021, pp. 227-241.
4. Saghiri S, Wilding R, Mena C, Bourlakis M. (2017) Toward a three-dimensional framework for omni-channel. Journal of Business Research, Volume 77, August 2017, pp. 53-67.